CUSTOMER TECHNICAL SERVICE ENGINEER
 

  Job description:

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  Our client is a Multinational Company with an $8.3 Bn turnover, a reputation for excellence and operations in 36 countries, world leader in the supply of beverage packaging to some of the biggest FMCG brands. For a new plant based in Parma, we are looking for a CUSTOMER TECHNICAL SERVICE ENGINEER directly reporting to the Sales Manager – Italy. The successful candidate will play a key role in ensuring that customer filling lines operate safely and efficiently and safeguarding the integrity of and continuing demand for our products. Main Responsibilities: • Provide technical assistance to specified customers so as to ensure they are fully satisfied in using Crown’s products on their processes, according to the budget • Respond to the customer request for assistance and provide support during not planned hours • Respond on behalf of Sales Manager when problems arise, whether it is can, end, print, quality or service issues to minimize the any adverse effect on the Business • Arrange pro-active visits to customers to analyse customer double seam results or carry out independent checks and advice course of action as necessary and support cost reduction programs • Identify chargeable opportunities to provide training for customers personnel where new equipment or technology is being installed or where is considered that skills and facilities should be improved • Arrange and provide engineering technology support during setting up and running of line trials whether it be customer, factories or Business request Job Requirements • technical engineer with at least 3 years’ industrial experience • knowledge and experience of double seaming and or beverage customer process • quality and customer oriented, with a safety mind- set, problem-solving, organization and communication skills • ability to relate to people at all levels, both with the customers and within our own business • excellent verbal and writing skills in Italian and English. Location: Parma.

 
rif. TORINO PCT168
 
 
 
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